Terms of Service

Last updated: October 1, 2026

These Terms of Service are a general agreement governing use of JobBills and are provided as a plain-language summary of our practices; they are not a substitute for independent legal advice.

1. Acceptance of Terms

By creating an account or otherwise using JobBills (“JobBills“, the “Service“), operated by Innovative Security Services LLC (“we“, “us“), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

JobBills is a multi-tenant, subscription-based field service management platform providing scheduling, client management, estimates and invoicing, service tickets, a price book, billing via Stripe, optional email sending via a JobBills business address or your own connected Gmail account, and optional integration with Alarm.com.

3. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

4. Subscriptions & Billing

Certain features of JobBills require a paid subscription. New accounts start with a free trial; no card is required and nothing is charged during the trial. When you choose a plan, you will be shown the price and the date of your first charge before you confirm. Plans renew automatically at the end of each billing period (monthly or yearly, as you selected) at the then-current price for your plan, and your payment method on file is charged at each renewal until you cancel. You may cancel at any time from the Account page, with no need to call or email us; your plan then runs until the end of the period already paid for and is not renewed. Billing is processed by Stripe. Fees are non-refundable except as required by law or as we otherwise state in writing. We will give you at least 30 days’ notice by email before any price increase takes effect.

5. Your Data

You retain ownership of the client, job, estimate, invoice, and other business data you enter into JobBills (“Your Data“). You grant us a limited license to host, store, and process Your Data solely to provide the Service to you. Your Data includes information about your own customers; you are responsible for collecting that information lawfully, for keeping it accurate, and for responding to your customers’ privacy requests. We act on your instructions when handling it. See our Privacy Policy for details on how we handle information.

6. Acceptable Use

You agree not to use JobBills to:

Send unsolicited bulk email or otherwise violate applicable anti-spam laws (including the CAN-SPAM Act) when using the email-sending features;
Send text messages to anyone who has not given you consent to receive them. When you use the text-messaging features, you are the sender of those messages and are responsible for complying with the Telephone Consumer Protection Act (TCPA) and similar laws, including obtaining the required consent from each recipient, honoring opt-out requests (such as a reply of “STOP”), and keeping records of consent;
Upload or transmit unlawful, infringing, or fraudulent content;
Attempt to access another business’s data or interfere with the security or integrity of the Service;
Use the Service in violation of any applicable law or regulation.

7. Third-Party Services

JobBills integrates with third-party services, including Stripe (payments), Google Gmail API (email sending), SignWell (electronic signatures), text-messaging providers, and Alarm.com (monitoring). Your use of these integrations is also subject to the respective third party’s own terms of service and privacy policy. We are not responsible for the acts or omissions of these third parties.

8. Termination

You may stop using JobBills and close your account at any time from the Account page (or by contacting us). We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk to the Service or other users. Upon termination, we will delete or anonymize Your Data in accordance with our Privacy Policy, except where retention is required by law.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Innovative Security Services LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service will be brought in the state or federal courts located in Orange County, California, and you consent to their jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify account owners by email of material changes at least 14 days before they take effect. Continued use of JobBills after changes take effect constitutes acceptance of the updated Terms.

13. Contact Us

Questions about these Terms can be sent to support@jobbills.com.